Earlier this year several focus groups were conducted and member libraries were surveyed to evaluate member library satisfaction with current services we provide and to identify future needs. Summary reports of the member survey, employee survey and focus groups are included with this update.
Submitted by Brant Wingerter on Tue, 07/28/2015 - 17:19
The September 25, 2015, IHLS newsletter includes:
Budget Crisis – What Can You Do?
2015 IHLS Delivery Study – Deadline September 30, 2015
IHLS Member Day – October 9, 2015
Member Spotlight: Effingham Public Library Completes Renovation Project
Grants, Awards & Scholarships
In the News
E-News from the Illinois State Library
I Love Libraries Newsletter
Upcoming Events in Library Learning
Submitted by Julia Pernicka on Fri, 09/25/2015 - 16:11
Illinois Heartland Library System recognizes how important delivery is to you and your library patrons. As we evaluate our services, we need your help to better understand your library’s delivery needs.
Submitted by Julia Pernicka on Tue, 09/22/2015 - 14:43
The Dream Grant video highlights how SHARE membership can have a very positive impact on a community—especially smaller more rural ones.
Submitted by Julia Pernicka on Thu, 06/25/2015 - 08:37
IHLS placed a bulk order of the latest edition of Illinois Library Laws & Rules (2015)!
The books are available to our members at $22.50/copy. We strongly recommend all members have at least one copy for their library due to the very recent changes in the Library System service standards. The books are also available to ILA members for $25/copy and $50/copy for nonmembers.
Submitted by Julia Pernicka on Wed, 05/13/2015 - 15:37
IHLS delivery staff have been testing our new customer ticketing software and are now at the stage where we feel we can release it to everyone. We ask that you please be patient! We are confident that any “bugs” will be worked out, as our members begin to utilize the software.
Submitted by Brant Wingerter on Mon, 05/11/2015 - 09:28